Privacy Policy Last updated: April 2026
Northwest Ductless (“we,” “us,” or “our”) operates the website located at nwductless.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or contact us for services.
1. Information We Collect We may collect the following types of information:
- Contact information you provide voluntarily, such as your name, email address, phone number, and home or business address when you submit our contact form or request a free estimate.
- Usage data automatically collected when you visit our site, including your IP address, browser type, pages viewed, and time spent on the site (collected through standard web analytics tools such as Google Analytics).
2. How We Use Your Information We use the information we collect to:
- Respond to your inquiries and provide estimates or quotes
- Schedule and complete installation, service, or repair appointments
- Send follow-up communications related to your request
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.
4. Third-Party Services We may use third-party tools such as Google Analytics and contact form plugins to operate our website. These services have their own privacy policies governing how they handle your data.
5. Data Security We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or loss. However, no method of internet transmission is 100% secure.
6. Your Rights You may request to access, correct, or delete any personal information we hold about you by contacting us at the information below. Washington State residents may have additional rights under the Washington My Health MY Data Act and other applicable state laws.
7. Children’s Privacy Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us If you have any questions about this Privacy Policy, please contact us:
Northwest Ductless 14700 E Indiana Ave, Suite 2119 Spokane Valley, WA 99216
1-509-824-5139